Published on: January 23rd, 2021
1. Services Offered
Determine which specific services you need, and then find out whether the company regularly offers them. A company might claim they can provide any service you require just to get your business, but they might not have professional processes in place. How much experience do they have with similar jobs? Do they have defined Health & Safety systems to ensure the job is done safely? On what basis can they guarantee that no damage will be caused to your property? These are all good questions to ask. It also pays to check if the company offers any other services that your property may need, such as pest control or sanitisation. It will usually save you money to get everything done at the same time.
2. Quote Accuracy
Do they survey the job before offering a quote? Ask if the cleaning company will send someone out to assess the space you required to be cleaned before they provide you with a quote. This will help ensure nothing is missed when the time comes to carry out the work, and there will be no surprise costs.
3. Insurance & Certifications
Ensure that the company you are hiring hold the right certifications and insurance for the type of work they are carrying out. This is important for your peace of mind, and will avoid future headaches.
4. Equipment & Products
Will the company will supply their own equipment, chemicals and detergents? It is also good to find out what type of products are used, how safe they are, and if they ensure a quality finish.
5. Contract Options
Find out if you can enter into a yearly contract which could save you money. A well-reputed exterior cleaning company will provide long term contracts and build long term relationships.
6. Environmental Practices
It pays to check their a company’s policies and practices surround environmental sustainability. For example, New Zealand law states that no waste water from exterior cleaning jobs are permitted to run off into streams, rivers and lakes. How does the exterior cleaning company manage this? Are the detergents they use tested to be safe for the environment?
7. Current Clients
If everything looks great, you should ask about their current clients too. This will give you a first-hand idea about the reputation of the company, and what their existing clients have to say about their service.
At Chemwash, we are more than happy to answer any questions you may have for your peace of mind. We service both the commercial and residential sector, and no job is too big or too small. Get in touch with our team by calling 07 349 4836 or fill out our online contact form.
